Belgium, Creative Business, Health

Third Option

Yesterday, I phoned the local hospital to make an appointment for a medical check-up. The call went first to a language option menu where I may choose Dutch, French or English! Ten years here and I suddenly have an option of using English to book my appointment.

Well the funny thing is that I chose Dutch in the end. It just felt more normal speaking Dutch to a Flemish receptionist. And I have practised the sentences so many times in my head before the call. Besides, I have had made similar calls in the past years without encountering any issues.

The English option offered by the hospital did surprise me. This may mean that the hospital is becoming more global – possessing experts who cater to a diversity of patients. A good thing then.

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